Pet Toys Customer Service Emails

Here are some emails that we received in our pet toys customer service. I am literally browsing thousands emails and I will keep posting some of the humorous ones. Let me tell you, toys are important for pets, especially cats and dogs. Read on and see.

Hi,
I am looking for a water toy for a dog. I can't seem to find it anywhere. It was a plastic or rubber duck that was attached to a string. I had a friend with a labrador puppy who would throw it out into the water and the dog would retrieve it. Do you have or know of anywhere that I might find
something like this?
Customer Tuesday, June 24, 2003

I ordered the talking duck dog toy from your website approximately a week and a half ago and have not received it. I went on line today to check the order status and not only found no way to check that, but the duck tug toy was no longer among the choices. My dog reeeeeeallllllly loves his current duck toy but I think it's about to bit the dust. I'd like to know what happened to my order. Thank you.
Customer Saturday, December 27, 2003

Hi, I believe I ordered 2 items from your store this month and cannot find my tracking number and information. I ordered 2 different glow in the dark throw toys. Please send me this information.
Customer Monday, December 01, 2003

Can you get me a large dalmation statue? It can be sitting, standing or lying down.
M.G. Thursday, November 06, 2003

I have purchased the Talking Tug Duck and have only had it a day and my dog has broken the voice box. Is there any way of getting a new box. Please let me know.
Customer Sunday, June 15, 2003

Hello,
I am contacting you to see if the dog bowls , the ones that are of puppies that are dishwasher safe, if they are ceramic or plastic?
Customer Saturday, April 17, 2004

Posted: 10:10 p.m. EST September 18, 2005 by Kanato